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FAQ

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Handmade art

Is each piece of work unique?

Absolutely. Because the work is handmade and 3D, no two pieces are exactly the same. Each piece will have a personal touch, natural texture, and small changes that set it apart from the rest.

Is it possible to order a custom piece?

Yes! You can send an inspiration photo or wall picture from home, and we will create renderings and a customized sketch before starting work. To order a custom piece, you can contact us:

Phone: 054-4588596

WhatsApp: Link

Or by email: artstudio.callisto@gmail.com

What materials are the works made of?

Our works are produced on canvases with a thick wooden frame and high-quality cotton fabric. On them we use sculptural materials, artistic putty using techniques we have developed over the years, light constructions, advanced laser cuts, and Tambour/Nirlat fan paints.

How long does it take to make a piece of art?

The time it takes to prepare the artwork varies depending on the size and complexity. We guarantee a delivery time of up to 21 business days.

*In urgent cases, availability can be checked for rapid production.

Can I pick up from the studio?

Yes. Self-pickup from Callisto Studio in Herzliya is possible by prior arrangement only.

Is it possible to see the works in the studio before purchasing?

Of course. We have a display of most of the works in our studio in Herzliya, and you can come see, feel the texture and choose colors and frames. Just schedule an appointment in advance and come with a picture of the space and dimensions.

How do you care for and preserve the artwork over time?

The works do not require special maintenance. Recommended:

• Clean gently with a dry cloth only.

• Avoid prolonged exposure to direct sunlight.

• Do not hang in rooms with very high humidity (e.g. bathrooms)

Is it possible to make changes to a work from the catalog?

Yes, absolutely. You can click the "Customize" button on the product page and specify the desired changes there.

Is it possible to receive advice on choosing a work of art?

Of course! You can send us a picture of the space, colors, and dimensions – we will be happy to recommend the most suitable piece from a design and architectural perspective and create a visualization for you with the selected piece in your space.

What about deliveries?

We send the works all over the country with a dedicated courier, well packaged in a protective envelope.

Is there any responsibility for the works?

Upon completion of work on the artwork, we will send you a photo of the artwork for your approval.

The piece is shipped from our studio after undergoing strict quality control, is carefully packaged in protective packaging, and is sent to your home with a designated courier.

The warranty for the work is valid until it arrives at your home in its entirety.

Are there any returns or cancellations?

Since the products are custom designed and customized, it is not possible to cancel a transaction, return or exchange of any kind after placing the order. This provision applies in accordance with the provisions of the Consumer Protection Law and the relevant regulations regarding products manufactured according to the consumer's request.

The Print Collection

What is the difference between the prints and the original works?

The prints are a premium quality printed version of our artwork – some are reproductions of original works, and some are works we created in Callisto's unique artistic development.

They allow you to enjoy our aesthetics at a more accessible price, while still maintaining a luxurious quality that suits any space.

Is it possible to order a print with a frame?

Yes! You can add a high-quality wooden frame in different shades (oak, walnut, and other shades to choose from).

The framing is handmade and precisely matches the size and style of each print.

What material do you print on?

All prints are printed on high-quality Italian canvas.

Can I choose a size according to my space?

We offer several sizes to choose from on the site, depending on the correct proportions for the print design, so you can choose the exact size for your space.

Does the print look like the original work?

Our original works undergo a copying process, which preserves the depth of color and the sensitivity of the original texture.

Of course, the print is flat compared to the 3D original, but the atmosphere, tones, and character are maintained at a very high level. However, it is important to take into account that there are slight deviations depending on the different screens and printers.

What are the delivery times for prints?

The time it takes to prepare the piece varies depending on the size and complexity.

We guarantee a delivery time of up to 21 business days.

*In urgent cases, availability can be checked for rapid production.

How are the prints packaged for shipping?

We send the works throughout the country with a designated courier, well packaged in a protected envelope.

Can I pick up from the studio?

Yes. Self-pickup from Callisto Studio in Herzliya is possible by prior arrangement only.

Can I see the prints in the studio before purchasing?

No, our prints are displayed only on the website and in our social media content.

Are there returns or exchanges on prints?

Since the print is sent to an external printing house only after the customer places the order, it is not possible to cancel the transaction, return or exchange of any kind after the order has been placed. This provision applies in accordance with the provisions of the Consumer Protection Law and the relevant regulations regarding products manufactured according to the consumer's request.

Do you provide advice on choosing a print?

Sure. Send a picture of the wall, color details, and furniture - and we'll recommend a print or composition that will fit perfectly!

Workshops

What types of workshops do you conduct?

In our workshops, you will create three-dimensional works using Callisto's unique sculpting techniques.

The workshop concept changes from time to time. The canvases offered in the workshops are: 2 units of 40x40 cm or 1 unit of 40x50 cm.

The workshops are experiential, light-hearted, and inspiring - and are also suitable for those with no prior experience in creation.

How long does the workshop last?

The workshop lasts around two hours, during which you will go through the creative process step-by-step:

Building a structure, working with putties, various tools and natural colors that suit every space.

Do I need to bring anything from home?

No. All equipment, materials, paints, and canvases are provided by us.

And of course - light and fun refreshments (:

Just arrive with a smile, a good mood, and an open mind to creativity.

Do you need prior experience?

No experience is required at all.

The workshops are suitable for beginners and advanced artists – we accompany you throughout the entire process and ensure that everyone leaves with a creation they are proud of.

How many participants are there in each workshop?

Up to 15 participants.

Is there an option for a private or group workshop?

Yes! You can book a private workshop for:

• Birthdays

• Bachelorette party

• Companies and organizations (high-tech / HR departments)

• Couple / two friends

• Closed groups

Contact us and we will be happy to put together a customized experience for you.

*The concept and price are tailored to the composition and location of the workshop.

Where are the workshops held?

In our studio in Herzliya - a designed, pleasant and creative space that allows for a true artistic experience.

Does the artwork go home the same day?

Yes! The piece is ready to take at the end of the workshop.

Are there any cancellations or postponements?

• Cancellation up to 72 hours before the workshop – free of charge.

• Cancellation up to 24 hours before – can be redeemed for an alternative date.

• Absence without prior notice/within 24 hours before the due date – no refund.

Duo artwork pair pack

What does the Duo package include?

The package includes 2 handmade works of art, each measuring 40×40 cm.

They were carefully selected to complement each other and create a minimalist and elegant duo suitable for any space.

What shades are in the box?

As shown in the picture - the cases are available in natural and accurate colors - in a stone shade with a passepartout frame in a neutral color.

The shades were chosen to suit any home: Scandinavian, modern, boho, classic or minimalist.

Also suitable as a gift?

Yes! This is one of the most popular products for gifts:

• New home gift

• Gift for the new mother

• Wedding gift

• Self-gift

The box comes packaged and ready to give as a gift.

What are the delivery times?

Up to 21 business days.

Is it possible to send a gift directly to the recipient?

Yes! You can enter a different shipping address, and even attach a personal greeting card.

Are there returns or exchanges?

Since the products are handmade per order, it is not possible to cancel a transaction, return or exchange of any kind after the order has been placed. This provision applies in accordance with the provisions of the Consumer Protection Law and the relevant regulations regarding products manufactured according to the consumer's request.

The DIY package

What does the DIY kit include?

The package includes everything you need to create a pair of 3D creations measuring 30×20 cm for any craft at home:

• 2 canvases.

• Sculptural material with a stone texture.

• 2 colors.

• Putty.

• Clear training instructions + accompanying video

The goal: to feel like you're in a workshop, only at home.

Do you need prior experience in art?

Absolutely not. The package is suitable for beginners and advanced users - the explanation is simple and clear, and anyone can create a precise and beautiful piece.

Does the work come out like it did in the workshop?

Yes! The package is built so that you can get impressive results even without physical accompaniment.

The texture, depth, and work with the material are identical to the technique we teach in the studio.

Who is this suitable for?

• Those who want a creative experience at home

• A special gift for a friend/family

• Couple activity

• Quality time with the older children

• Design lovers who value their space

It is a product that is both a creation and an experience.

How long does it take to finish the piece?

Usually 1–2 hours of work.

You can stop halfway, come back later and let the material dry gradually.

What are the delivery times?

Up to 10 business days.

Self-pickup from the studio in Herzliya — usually within 5 business days.

How does the packaging arrive?

The package comes in a branded box - perfect as a gift and feels experiential upon opening.

Are there returns?

For unopened packages - an exchange can be made within 5 business days.

Opened or used packages - no refund.

What are the delivery times?

Up to 10 business days.

Self-pickup from the studio in Herzliya — usually within 5 business days.

How does the packaging arrive?

The package comes in a branded box - perfect as a gift and feels experiential upon opening.

Are there returns?

For unopened packages - an exchange can be made within 5 business days.

Opened or used packages - no refund.

Can I purchase a large quantity for gifts/events?

Yes! You can order DIY boxes in bulk for organizations, birthdays, holidays, and employee gifts.